Desktop support analyst

Candle (Sydney) — Sydney

Desktop Support Analyst - key responsibilities: investigation and diagnosis of incidents resolution and recovery of incidents within agreed kpi measures and sla s escalating service requests and incidents ensure that customers are informed of incident status communicate solutions to service desk create articles for the knowledge base completing thorough investigation into all issues prior to assigning to other teams for further investigation provide[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

26/05/2012 13:00 » Omni-jobs » New South Wales 

Service desk analyst

Candle (Sydney) — Sydney

Service Desk Analyst - key responsibilities: receive requests, diagnose and resolve where possible or assign to the appropriate area undertake escalation procedures, coordinate communication with clients, support units and staff and monitor service issues until resolution completing thorough investigation into all other issues prior to assigning to other teams for further investigation initial support and classification resolve request and incidents[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

26/05/2012 13:00 » Omni-jobs » New South Wales 

Service desk analyst

Talent International — Sydney

[...] a service desk analyst for an initial 3 month contract. working within the it department, you will provide level 1 & 2 support and advice to end-users regarding software, hardware and other it equipment. the role will primarily involve: telephone and remote support for users in sites across nsw hands-on user support installing printers and software, supporting ms office 2007, blackberry and iphone, wan connections, pc hardware receiving and processing[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

25/05/2012 13:00 » Omni-jobs » New South Wales 

Entry level service desk analyst

Talent International — Sydney

[...] 3 service desk analyst to join the team. this is an entry level role and would suit someone who has recently graduated from university or tafe within the it field. this position is responsible for prompt courteous service to our customers as they contact the service desk for technical assistance. as part of the routine for answering the contact made, the customer support analyst will ask the customer the appropriate questions to[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

24/05/2012 13:00 » Omni-jobs » New South Wales 

Senior service desk analyst / team lead

IT Jobs CITI Recruitment — Sydney

senior service desk analyst / team lead about the job senior service desk analyst / senior help desk analyst permanent role working on the latest technologies - 2000 end users great career progression my client is seeking to recruit a service desk analyst team lead to join their already established team where you will be providing day to day technical and functional support to 2000+ internal end users[...]

24/05/2012 06:00 » CareerOne » New South Wales 

Service desk analyst/help desk analyst

IT Jobs CITI Recruitment — Sydney

service desk analyst/help desk analyst about the job service desk analyst / help desk analyst permanent role working on the latest technologies - 2000 end users great career progression my client is seeking to recruit a service desk analyst to join their already established team where you will be providing day to day technical and functional support to 2000+ internal end users. this new an[...]

24/05/2012 06:00 » CareerOne » New South Wales 

Service desk analyst/help desk analyst

IT Jobs CITI Recruitment — Sydney

service desk analyst/help desk analyst about the job service desk analyst/help desk analyst permanent role working on the latest technologies great career progression this new an exciting opportunity with an immediate start to join a growing team in a company that recognises your capabilities. you will be the person responsible for the ongoing it communication between departments for this well regarded company[...]

24/05/2012 05:00 » CareerOne » New South Wales 

Service desk analyst

Raytheon — Sydney

[...] it service desk analyst about the job raytheon australia is a trusted partner in delivering systems integration and mission support solutions to our customers. as one of the most reputable high technology companies in the world, raytheon delivers innovative solutions to protect, defend and secure. the service desk analyst (sda) is responsible for providing 1 st level technical support to users of raytheon australia ?s (ra) computer systems[...]

23/05/2012 05:00 » CareerOne » New South Wales 

1st level help desk analyst - entry level role - f

Paxus (Sydney) — Sydney

[...] Help Desk Analyst - Entry Level Role - F - are you a recent it graduate from uni or tafe? do you have customer service experience? if the answers to the questions are yes, one of australia's largest finance companies is looking for you. this is an excellent opportunity to start your career in it, with excellent future prospects with one of australia's best employers. the purpose of the position is to work within a team environment to identify, track, trouble[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

22/05/2012 13:00 » Omni-jobs » New South Wales 

2nd level support analyst

Candle (Sydney) — Sydney

[...] Support Analyst - key responsibilities: provide effective and efficient delivery of service desk services provide staff, students and channel partners with access to authorised ict resources and services in line with policies deploy desktop and laptop images to staff and students as required and within agreed time frames deploy approved software to authorised users and computers as required and within agreed time frames assist in creating[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

22/05/2012 13:00 » Omni-jobs » New South Wales 

Service desk analyst - banking industry - only 4-5 financial services experience

Sydney

Service Desk Analyst - Banking Industry - Only 4-5 Financial Services Experience - the company this is an international bank that is currently in need of a service desk analyst with 4-5 years financial services experience to join their busy team! this company operates in a windows environment and places a high emphasis on itil principles as well as delivering on customer service! the role your time will be spent on[...]

Job Type: Employee

22/05/2012 11:00 » RobertHalf » New South Wales